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Mr. Caltabiano has been a Senior Technical Writer, Consultant and Trainer with
Nan McKay & Associates for over 10 years. Mr. Caltabiano is considered one
of the premier housing trainers in the United States. He trains thousands of
housing professionals, including HUD Staff, every year. Mr. Caltabiano
specializes in QHWRA, Section 8 Eligibility, Rent Calculation, Occupancy, Rent
Reasonableness, Section 8 Management, SEMAP, Section 8 and Public Housing
Customer Service, Interviewing Techniques, and Fraud Control. Mr. Caltabiano
provided training to the HUD TARC staff for a second time in May 2001 on
Advanced SEMAP. He assists in writing books and related course materials for
training seminars, including course design, agendas, and developing and
training seminars. He has performed many consulting services for various PHAs
across the country and specializes in vulnerability assessments and problem
solving.
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Gerald Benoit joined Nan McKay & Associates in 2006 after retiring from
HUD. For thirty years Mr. Benoit was the Director of Management and Operations
for the certificate and housing voucher programs at the U.S. Department of
Housing and Urban Development. He directed the national implementation and
management of the on-going operations of the rental voucher, certificate, and
moderate rehabilitation programs through the Department's field offices that
provided assistance to more than five million households with an annual budget
of fourteen billion dollars.
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Robert Harmon is a former director of both PIC and PIH systems for the United
States Department of Housing and Urban Development (HUD). Under Mr. Harmon's
direction the PIC and PIH operations divisions worked hand-in-hand with HUD's
PIH headquarters, field staff and government contractors, to support
approximately 18,000 users across the United States. In addition, Mr. Harmon
has vast experiences as a corporate manager, policy maker and analyst, and
software developer. Prior to entering the public housing sector, Mr. Harmon was
the owner and principal of HR Systems and Consulting; under his leadership the
consultancy group led innovations for PC-based human resource management.
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Sammie Szabo joined Nan McKay & Associates in January 2009 as both a
trainer and consultant after retiring from a 36-year career in the
public housing industry. Ms. Szabo served as the Executive Director
of a medium sized PHA administering public housing, capital funds,
FSS, resident initiatives as well as a certificate and housing voucher
programs. Ms. Szabo served as the housing authority's elected PHAS
hearing representative for the HUD LA Field Office, as well as the
board of directors of several affordable housing organizations.
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